Who we are
Ashford Lane Consulting ("we", "us", "our") is a consulting firm operating at ashfordlaneconsulting.com. If you have questions about this policy, contact us at rachel@ashfordlaneconsulting.com.
Information we collect
When you use our contact form, we collect:
- Your full name
- Your email address
- Your phone number, if you choose to provide it
- The content of your message
- Whether you chose to opt in to text messages and/or email marketing
We may also receive basic technical information your browser sends automatically, such as the pages you visit and your browser type.
How we use your information
- To respond to your inquiry and communicate with you about our services.
- To send you text messages, only if you have given SMS consent.
- To send you email updates and marketing, only if you have given email marketing consent.
- To maintain and improve our website.
SMS / text messaging
If you opt in to receive text messages from Ashford Lane Consulting:
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for help, or email us at rachel@ashfordlaneconsulting.com.
- Mobile information will not be shared or sold to third parties for their marketing or promotional purposes.
- Consent to receive text messages is not a condition of purchase.
We do not sell personal information
We do not sell, rent or trade your personal information. We share information only with service providers who help us operate our website and communications, and only as needed for those purposes, or where required by law.
Cookies and analytics
Our website may use privacy-friendly analytics to understand overall traffic, such as which pages are visited, referring sites, country, browser and device type, and page performance. This analytics does not use cookies, does not store information on your device, and does not identify individual visitors. We do not use advertising cookies.
Data retention and security
We keep inquiry information only as long as needed to respond to you and maintain business records, and then delete it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw any consent at any time. To make a request, email rachel@ashfordlaneconsulting.com. You can also unsubscribe from marketing emails using the link in any email, or reply STOP to any text message.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised. See also our Terms and Conditions.